Important COVID-19 House Capacity Update:

Full capacity bookings (up to 24 people) are being taken again from September 1st 2021. Before this date only the ground floor is available for a maximum of 12 guests. Should you require further information, please contact us.

Availability and Bookings

Coronavirus (COVID-19)

As the current situation progresses, we will continue to monitor the guidance and update this page as required.

All holidays with us will be required to follow all the latest government guidelines this includes those relating to your group make-up and social distancing. Additionally, we will require the names and contact information for each member of your group.

HOUSE CAPACITY NOTES & 'ROADMAP':

 

Maximum Capacity: Six (6) People 

- Until June 21, 2021: Bookings for a maximum of 6 guests made up from a maximum of TWO households - the first floor of the house is unavailable for use during this time. 

Maximum House Capacity: Twelve (12) People

- June 21, 2021 – August 31, 2021: Bookings can be for a maximum of 12 guests from more than two households. The prices given are for 12 guests during this period - the first floor of the house is unavailable for use during this time. 

Maximum House Capacity: Twenty-Four (24) People

 - From September 1 we will completely re-open the house for up to 24 guests which will again include the first floor of the house. Prior to September 1, 2021 the first floor is unavailable for guests. Pricing for this period is reflective of this. If you require further details please contact us via email: info@bigwhitehouse.co.uk if you have questions. 

 

Book with Confidence...

In the event that following prevent you from traveling to your holiday either by: a government imposed 'lockdown' or due to the make up of your group - you will be offered alternate dates, a voucher to the value of any monies paid or a refund - less a £50 admin charge to cover the costs of payment processing, admin etc.

It is our hope that this update to our terms and conditions will give you confidence to book your self-catering holiday with us. See our full booking terms and conditons here. 

If for any other reason you/other members of your party are unable to complete the booking (i.e. sickness or you choose not to travel) we would retain all monies paid – however we would extend the offer of alternative dates or a voucher to use at a later date.

What we are doing...

We appreciate that this is a stressful and different time; as a result we will be taking additional steps to help ensure the house is as safe as it can be and we implore everyone who visits to respect and follow these rules and procedures. We will be taking further steps to help ensure the house is cleaned and sanitised in a ‘Covid-safe’ way. 

Please email us if you have any concerns or queries.

 

Booking FAQs

  • Booking Deposit: When booking the Big White House a deposit of £600 is due at the time of booking, the remaining balance plus the security deposit (see below) is due 12 weeks prior to the arrival date.
  • Security Deposit: The refundable security deposit is due with your holiday balance and is refunded within 10 days after your departure, provided that the house is left in a suitable condition.
  • Electricty and Gas: All bookings include fuel (gas and electricity).
  • Bed Linen & Towels: Each bed will be made with linen and towels (a bath towel for each person and a hand towel for each sink) also provided for each booking.
  • Dogs: We do allow up to a maximum of 2 dogs in the house, however there is a £50 charge per pet.
  • Kitchen basicis: We also provide a few basics to get you started in the kitchen, including: tea towels, washing up liquid, dishwasher tablets, dish cloths and sponges.

Availability Calendar

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Full week (7 nights) bookings in the Big White House run from either Fridays or Mondays.

Short breaks are available much of the year and are available for Weekends from Friday (for either 2 or 3 nights) and Mid-week from Monday (for up to 4 nights). The short break pricing is indicated below.

If you have any questions about the Big White House, please contact us by calling 01900 821973 or by email: info@bigwhitehouse.co.uk.